Very bad service twice from birdfeeder.com

[hutchgigi]

They carry perky pet. I have had-problems before now my last order was the worst. Products packed so poorly and glass . Broken window humming bird feeder. I took a photo and sent it in on sept 2. Not a word. Sent another. 6. Th. Tenth. Today i called. Eight minutes of listening to three different recording of women saying how important my call was. You can hear the hang up. Over and over. So you think they are there. Finally talked to a lady she said let me chech if we got any emails. Saw one. Oh then another oh sorry we are so behind in our responses to emails. . Hope the next one is packed proper as the last was free floating in a box of other feeders.
I will not order from them again. Ginny h

www.birdfeeders.com/?utm_source=Responsys&utm_medium=email&utm_campaign=BF_2016_09_12_SquirrelProof_Reminder&utm_content=Banner_Home

[downylover]

I'm not sure if amazon carries the ones you're looking for but you may want to check. If there's any problem with an item you bought they take it back without issue. I've been a customer almost since they started selling just books way back when and have never had anything other than a positive experience. If there's anything at all wrong they go above and beyond to help you.

[hutchgigi]

We use amazon a lot. Just did not think of bird stuff. Thanks for the reminder. Once they replace this feeder i will block them. Ginny h

[hazelrunmama]

Thanks for the heads up on the birdfeeders.com. It's unfortunate that you've had such bad experiences with them, but I appreciate the warning!

[BarbK]

Must use Amazon. Hear such good things about them.

[l2b]

Thank you for the warning Ginny, I use Amazon, Drs. Foster & Smith, and Duncraft. They all are excellent to deal with, any problems, all three correct them quickly.